Privacy, Shipping, Billing, Return Policy, Terms of Use, and Contact

THE AOE GROUP, LLC is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online.
In addition, THE AOE GROUP, LLC will not send you e-mail that you have not agreed to receive. We may periodically send you e-mail announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.

No Sharing of Personal Information
THE AOE GROUP, LLC never sells, rents, leases or exchanges your personal information with other organizations. THE AOE GROUP, LLC assures you that the identity of all who contact us through this Web site will be kept confidential.

THE AOE GROUP, LLC is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. THE AOE GROUP, LLC uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted THE AOE GROUP, LLC employees who have been specially trained in processing this information.

From time to time, we may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer’s hard drive. A cookie can’t read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of Web sites you have visited (i.e. e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites.
Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.

Supported Browsers

AOE software works best with current versions of web browsers: Google Chrome, Firefox, Microsoft Edge. We also maintain support for the past two versions of these browsers.

Children’s Online Privacy
We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child’s access to the Internet and to our site in order to ensure that his or her privacy is well protected.
To read more about online safety and how to become more involved with your child’s online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com.

Consent for Logo Use
All companies/organizations that use the Organizational Well-Being Index, other tailored surveys, or any additional services of The AOE Group, LLC provide consent for The AOE Group, LLC to use its company logo or registered trademark on The AOE Group website in a list of clients. The purpose of the list of clients on the The AOE Group website is in advertising companies/organizations that have utilized the services of The AOE Group for informational purposes. It is understood that The AOE Group may use the logo for these purposes without further permission or acquiescence by the Company, and the Company hereby releases The AOE Group from all liability relating to the use of the logo/mark for this purpose. The Company may request in writing that The AOE Group discontinue use of the Company’s logo on The AOE Group website.

Shipping Policy
Most orders are shipped within 3 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable carrier. Processing time of your order can vary from 3-14 days depending on product availability, or in some cases up to 4-6 weeks. Orders shipped by ground service average 4-10 business days from date of order to reach its destination. Orders shipped by priority service (Priority Shipping) average 3-7 business days from date of order to reach its destination. Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays. DHL will not ship to P.O. Boxes. Please include a complete street address for all orders. If ordering internationally, any taxes, customs, or related fees will be your responsibility at the time of receipt.

Billing Policy
All online orders are processed through 248 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars.

Return Policy
All orders are nonrefundable.

Account policy
THE AOE GROUP, LLC reserves the right to de-activate or remove any user accounts provided at http://theaoegroup.com without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 60 days.

Download License
Copies of download can only be stored on computers or devices owned by the person or entity who purchased the download.

Contacting Us
If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at (276)614-0063 during office hours (9am – 5pm CST).

Our mailing address is:
7806 E 106th Street
Suite 2F
Tulsa, OK 74133